Case Study · Energy & Utilities

OT Security Program for a Utility Operator

Critical findings closed across 14 substations

Client
Regional electric utility operator
Sector
Energy & Utilities
Duration
10 months · 14-substation rollout
The Challenge

Substation environments lacked asset visibility, segmentation between OT and IT was inconsistent, and NERC CIP audit findings were accumulating. A safe rollout was non-negotiable no impact to grid operations.

Our Approach

How we delivered.

  1. Step 01

    Deployed passive OT asset discovery across substations to establish ground truth without disrupting operations.

  2. Step 02

    Designed a Purdue-aligned segmentation reference and rolled out site by site with operator sign-off.

  3. Step 03

    Established continuous monitoring with detection content tuned for ICS/SCADA protocols.

  4. Step 04

    Built incident-response playbooks jointly owned by IT, OT and operations.

  5. Step 05

    Mapped every control to NERC CIP requirements with evidence pipelines for audit.

Outcomes

Measurable, defensible, durable.

Result 01
14

substations brought under continuous monitoring

Result 02
Critical

NERC CIP audit findings closed

Result 03
Purdue

aligned segmentation across OT estate

Result 04
Zero

operational impact during rollout

Delivery Stack
  • Claroty / Dragos-class OT discovery
  • Purdue segmentation reference
  • ICS-tuned detection content
  • NERC CIP evidence pipeline
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